Recall Privacy Policy

Recall is made by Elevated Systems LLC (“we”, “us”). This policy covers the Recall app for iPhone, including its Save to Recall share extension, its call recording for other apps, its Live Activity and controls, and its Siri and Shortcuts actions.

Questions? Email support@elevatedagency.org.

Recall only works with what you give it, and it does that work on your iPhone.

• Notes you write are saved as Markdown (.md) files in your notes folder.
• Recordings. Recall records audio only when you start it, with Listen or with Call in another app (below). While Listen is on, a Live Activity shows it on your Lock Screen and in the Dynamic Island. Audio is transcribed on your iPhone by Apple’s Speech framework and kept in Recall’s private app storage, not in your notes folder. The transcript, and the notes Recall writes from it (a summary, decisions, action items and the people mentioned), are saved as a note.
• Calls in other apps. When you choose Call in another app, Recall uses iOS screen capture to record a call in an app such as Zoom, Google Meet or Microsoft Teams. It starts only after you confirm in the iOS screen-sharing picker, and iOS shows a recording indicator while it runs. Recall keeps only the audio; no video or screenshots are saved. The call’s sound and, if you turn it on in the picker, your microphone are recorded as separate tracks, transcribed on your iPhone and written up as a conversation note labeled You and Them. The recording is kept in Recall’s private app storage on your iPhone, even if your notes folder is in iCloud Drive, and nothing is uploaded. Phone and FaceTime calls can’t be recorded this way; iOS keeps their sound private.
• Things you save or share: posts, links, screenshots, videos, recordings and files. Recall reads them on your iPhone: text in images with Apple’s Vision framework, and speech with Apple’s Speech framework. It saves what it finds as a note, and may keep a copy of an image (or a still from a video) alongside your notes. Links are saved as text; Recall never opens or downloads them.
• Screenshots, if you turn on screenshot saving. This is off until you switch it on. From then on, Recall reads only the new screenshots you take, never your other photos, on your iPhone, and files them like anything else you save.
• Thoughts you ask Recall to remember, in the app or through Siri, are saved as notes.
• Reminders and calendar items are kept in Recall’s app storage, each with a matching note in your notes folder.
• Apple Pay purchases you choose to log: see section 7.
• Questions you ask are answered on your iPhone by Apple’s on-device Foundation Models, using only your notes. Exchanges that go through Siri are also saved in your Siri log (section 4).
• Your brain and search index. Recall builds an index of your notes (the links, people and topics that make up your brain) in its app storage, and adds your notes to your iPhone’s on-device Spotlight index so that Siri and search can find them.

Recall asks for each permission only when it needs it, and you can change your mind at any time in the Settings app.

• Microphone: for Listen, so Recall can hear the meeting, lecture, call on speaker or voice memo you choose to record. Audio is transcribed on your iPhone and never leaves it.
• Speech Recognition: to turn speech into text with Apple’s on-device speech model. Nothing is sent to a server.
• Screen capture (only when you start Call in another app): recording a call in another app uses iOS screen capture. It starts only when you confirm in the iOS screen-sharing picker, where you can also turn on the Microphone to include your side. Recall keeps only the call’s audio, never video or screenshots, and processes and stores it on your iPhone.
• Photos (only if you turn on screenshot saving): so Recall can find the screenshots you take after turning it on and read them on your iPhone. It never reads your other photos or earlier screenshots, and never downloads photos from iCloud. When you pick photos yourself, Apple’s photo picker shares only the items you choose.
• Notifications: for reminders and calendar alerts, with Done and Snooze buttons. They’re local notifications, scheduled on your iPhone; there’s no notification server.
• Face ID (only if you turn on the optional app lock): so you can unlock Recall. Face ID is handled entirely by iOS: Recall never receives your face data, only whether unlocking succeeded.
• Siri and App Intents: so you can ask about your notes, add to them and start or stop Listen with your voice or with Shortcuts. See section 5.
• Your notes folder: when you choose a folder, Recall can read and write that folder, and only that folder, besides its own app storage.

• Your notes folder. The folder you choose: Recall’s own (Files › On My iPhone › Recall) or one you already use, such as an Obsidian vault. Your notes, saved images, and the notes Recall writes for your reminders and spending are ordinary files here. If you choose a folder in iCloud Drive, Apple’s iCloud syncs it to your other devices under your Apple Account. That’s your choice and Apple’s service, covered by Apple’s Privacy Policy.
• Recall’s app storage. A private area on your iPhone that only Recall can access. It holds your audio recordings, the search index and brain, your reminders and calendar items, your purchase log, your Siri log and your settings. Recordings stay here even if your notes folder is in iCloud Drive.
• The Siri log. Every exchange with Siri that goes through Recall (what you asked, what Recall answered, any sources and any failures) is saved in a Siri log in Recall’s app storage, shown in the History tab. It’s kept out of your brain: it isn’t written to your notes folder, isn’t indexed and is never used to answer questions. You can delete entries one by one or clear the log.
• A shared area for Save to Recall. A private space on your iPhone that Recall shares only with its own share extension, used to hand over what you share until Recall files it.
• Backups. If you back up your iPhone to iCloud or to a computer, iOS may include Recall’s app storage in that backup, as it does for other apps. Backups are controlled by you and handled by Apple.

• Recall makes your notes available to Siri through App Intents and your iPhone’s on-device Spotlight index.
• When Recall answers a question or writes a summary, it uses Apple’s on-device Foundation Models. It never uses Private Cloud Compute.
• Siri and Apple Intelligence are Apple services. When you talk to Siri, Apple handles your request under its own privacy policy and your Siri settings. We never receive your requests or Siri’s answers.
• Recall keeps its own log of these exchanges, the Siri log described in section 4. It’s stored on your iPhone and never sent to us.

The Save to Recall share extension passes what you share to the Recall app through the shared area described above, on your iPhone. It’s read and filed on your device. Nothing is uploaded.

Spending is optional and does nothing until you set it up. If you create a Shortcuts automation that runs Recall’s Log Purchase action when you pay with Apple Pay, Recall receives only what your automation passes to it: typically the merchant, the amount and currency, and optionally the card or pass name and the date.

• Recall can’t access your card numbers, your Apple Pay account or your Wallet.
• Purchases are stored in Recall’s app storage on your iPhone. Recall also writes a readable monthly note (for example, “2026-09 Spending.md”) to your notes folder, so your brain and Siri can use it.
• To stop, turn off or delete the automation in the Shortcuts app. The monthly notes can be deleted like any other file.

Recall is sold as a subscription through the App Store, with a free trial. Purchases are handled by Apple: we never receive your name, email address, Apple Account or payment details.

To decide whether you’re subscribed, Recall asks Apple’s StoreKit on your iPhone, which checks your App Store purchases with Apple, under Apple’s Privacy Policy. If you allow notifications, Recall also schedules a reminder on your iPhone for the day before a free trial ends.

RevenueCat, Inc., our purchasing provider, keeps a record of the purchase itself: the plan, its price and dates and the App Store’s transaction identifiers, with an anonymous ID that Recall creates on your iPhone. Like any internet service, it also receives basic technical details needed to handle the request, such as the app version, your App Store country and the IP address the request comes from. This record is kept only so your subscription works. It’s used for nothing else, isn’t linked to your name or email and isn’t used for advertising or tracking. Nothing from your notes, recordings, screenshots, reminders, spending or Siri conversations is ever part of it. RevenueCat handles it under its own privacy policy.

Apple also gives us aggregated reports of sales, trials, renewals and cancellations, which don’t identify you.

• We don’t collect your content. Your notes, recordings and everything else you put in Recall never reach us.
• We don’t use third-party AI. Recall doesn’t send your notes, recordings, screenshots or anything else you put in it to any third-party AI service. Transcription, reading images, and answers and summaries all run on your iPhone with Apple’s own frameworks (sections 2 and 5).
• We don’t sell or share personal data, including “selling” or “sharing” as defined by California law.
• We don’t track you. Recall has no advertising, no analytics and no fingerprinting. It doesn’t track you across other companies’ apps or websites and doesn’t use your device’s advertising identifier.
• We don’t train anything on your content. We never receive it.

Apple gives developers aggregated App Store information, such as download and sales figures. If you’ve chosen to share analytics with app developers in your iPhone’s settings, Apple may also give us crash reports and usage statistics. These come from Apple, not from Recall; they’re governed by Apple’s privacy policy and don’t include your notes, recordings or anything else you keep in Recall. You can turn this off in Settings › Privacy & Security › Analytics & Improvements.

Recall isn’t directed to children, and we don’t knowingly collect personal information from children under 13, or under the equivalent minimum age where you live. Recall doesn’t ask anyone for personal information.

Feedback in the app. Feedback you write in Recall is stored on your iPhone. It isn’t sent anywhere; Recall has no way to send it yet. If sending is added, only what you type will be sent, plus your app version, iOS version and device model if you choose to include them, and never your notes or recordings. We’ll update this policy before that happens.

Emailing us. If you email us at support@elevatedagency.org, we receive only what you send: your email address, your message and anything you attach. We use it only to reply to you and to improve Recall, we don’t share it with anyone except where the law requires, and we delete it when we no longer need it. Please don’t send us notes or recordings unless you want us to see them.

Your data is protected by your iPhone’s built-in security, such as your passcode and the encryption iOS applies to app data. Recall adds an optional Face ID lock. And because your content is never sent to us, there’s no copy of it on our side to leak.

• Delete a note in Recall, or delete its file in the Files app.
• Delete a reminder in Recall’s schedule. Reminders also clear themselves 7 days after they pass, unless you turn on “Keep after it passes”.
• Stop purchase logging by deleting the automation in the Shortcuts app.
• Delete Siri log entries one by one, or clear the whole log, in the History tab.
• Delete the Recall app to remove everything in its app storage (recordings, the index, reminders and calendar items, the purchase log, the Siri log and settings) along with its Spotlight entries. Files in your notes folder are yours and stay until you delete them.

We hold none of your data, so there’s nothing for us to delete. A purchase record stays with Apple and RevenueCat only as long as it’s needed for your subscription; to ask about it, email us with the order ID from your App Store receipt.

Depending on where you live (for example, in the EU, the UK or California), you may have rights to access, correct, delete or export your personal data, or to object to how it’s used. Because Recall keeps your data on your iPhone and we never receive it, you can do all of this yourself: it’s in files and settings you control.

For a purchase record, or if you’ve emailed us, you can ask us to show you or delete that information by writing to support@elevatedagency.org. You also have the right to complain to your local data protection authority.

This page is hosted on elevatedagency.org, the website of Elevated Systems LLC, which has its own privacy policy and uses tools such as the Meta Pixel to measure visits. Those tools are part of the website only; the Recall app contains none of them.

If we change this policy, we’ll update the effective date and post the new version here. If a change would affect what happens to your data, for example if Recall ever sent anything more off your iPhone, we’ll tell you in the app before it applies to you.